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Bugzilla #2034251
Audit Delay
Microsoft PKI Services: Failure to Update Full Incident Report within 14 days of discovering new root cause
RESOLVED
FIXED
Microsoft Corporation
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AI Summary
This case involves Microsoft PKI Services (MPS) failing to update their Full Incident Report (FIR) within 14 days after discovering a new root cause for delayed certificate revocation. A third-party report triggered the case, highlighting that MPS did not amend the FIR promptly after identifying additional delays. MPS acknowledged the oversight and has since updated their internal processes to ensure timely amendments to FIRs in the future. The case has been resolved, with MPS committing to a 14-day target for future updates.
Chronology
- MPS reported awareness of further delays in certificate revocation.
- MPS posted an amended FIR, 144 days after identifying the new root cause.
Thread Activity
- Microsoft Corporation — MPS acknowledged the failure to update the FIR within the required timeframe.
- Microsoft Corporation — MPS requested closure of the bug as invalid, citing no specific policy violation.
- Microsoft Corporation — MPS confirmed their commitment to amend FIRs more promptly in the future.
- Mozilla representative — Mozilla recommended closing the bug, noting MPS's commitment to improve procedures.
Participants
Microsoft Corporation
Community commenter
Mozilla representative
External References
Related Bugzilla IDs Mentioned
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