← China Financial Certification Authority (CFCA) cases
Bugzilla #2058920
Problem Reporting Failure
Incident
Externally Reported Incident
Opened By Ca
Single Ca Owner
CFCA delayed response to a Certificate Problem Report within 24 hours
ASSIGNED
China Financial Certification Authority (CFCA)
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AI Summary
This case concerns CFCA’s failure to provide a preliminary response to a Certificate Problem Report within the 24-hour requirement in BR Section 4.9.5. CFCA’s full report says the CPR was submitted on 2026-07-27 at 20:50 UTC+8 and the preliminary response was provided at 2026-07-28 21:51 UTC+8, about one hour late. CFCA stated that no certificates were affected. The report also says the handling process lacked leave-coverage planning and that staffing was reduced when the notification arrived. The CPR was related to bug 2058918, and CFCA identified the incident as third-party reported. The bug remains assigned to CFCA, and the latest comments say it is still being monitored with no further updates.
Chronology
- A Certificate Problem Report was submitted to CFCA.
- The 24-hour preliminary response deadline was missed and the CPR was acknowledged later that day.
- CFCA opened the Bugzilla incident report for the delayed CPR response.
Thread Activity
- China Financial Certification Authority (CFCA) — CFCA filed a preliminary incident report saying the CPR acknowledgment exceeded the 24-hour requirement in BR Section 4.9.5.
- China Financial Certification Authority (CFCA) — CFCA said it was preparing the full report and had no other updates yet.
- China Financial Certification Authority (CFCA) — CFCA filed the full incident report with the timeline, impact, and root-cause analysis.
- China Financial Certification Authority (CFCA) — CFCA said there were no further updates.
- China Financial Certification Authority (CFCA) — CFCA said it was monitoring the incident and had no further updates yet.
- China Financial Certification Authority (CFCA) — CFCA again said it was monitoring the incident and had no further updates yet.
- China Financial Certification Authority (CFCA) — CFCA said there were still no further updates and that it would keep monitoring the incident.
- China Financial Certification Authority (CFCA) — CFCA said it was monitoring the incident and had no further updates yet.
Participants
China Financial Certification Authority (CFCA)
External References
Related Bugzilla IDs Mentioned
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