← IdenTrust Services, LLC cases
Bugzilla #1734906
Certificate Problem Report
IdenTrust: Intermitent interruptions to DNS service
RESOLVED
FIXED
IdenTrust Services, LLC
AI Summary
IdenTrust reported intermittent interruptions to DNS service following the expiration of the DST X3 root certificate on September 30, 2021. This incident led to increased traffic and connectivity issues for customers attempting to access services, resulting in slow response times and timeouts. IdenTrust's system engineers implemented measures to redistribute traffic and resolve the issues, confirming that the situation was stabilized by October 6, 2021. Continuous monitoring showed no further interruptions, leading to the case being marked as resolved.
Chronology
- DST X3 root certificate expired, causing increased traffic and connectivity issues.
- Issues were resolved after traffic redistribution and updating CRLs.
- Monitoring confirmed no further DNS service interruptions.
- IdenTrust requested resolution of the bug as 'Fixed'.
Participants
IdenTrust
External References
Similar Local Cases
IdenTrust: Unavailable CRL for IdenTrust ‘DST Root CA X3’.
IdenTrust: Expired CRLs
IdenTrust: Intermittent issuance/validation failures and website outage
IdenTrust: Incorrect Subject Details for HydrantId
IdenTrust: Service Degradation
IdenTrust: OCSP Outage
IdenTrust: Invalid OCSP Response Held in Cache
IdenTrust: Delay Revocation for EV SSL Certificates