Certigna: ETSI audit finding—French translation missing in S/MIME CP/CPS
This case reports an ETSI audit finding for Certigna related to ETSI EN 319 401. The finding was that some descriptions in the S/MIME CP-CPS were not translated into French, as required by French additional requirements to eIDAS (REQ-6.1-01). The non-compliance period was identified as starting on 2025-03-19 and being identified on 2025-03-28, with an end date of 2025-05-27. Certigna stated that no impact on certificates was identified and that no certificates were affected. Certigna’s remediation included reinforcing CP/CPS management guidelines, raising staff awareness about French translation, and updating the French CP/CPS with translations of the previously untranslated descriptions (completed by 2025-05-20), followed by auditor validation of the deviation resolution. The bug thread includes a report closure summary stating that all action items were completed as described and requesting closure, and the incident report was set to be closed on approximately 2025-07-02. The bug is marked RESOLVED with resolution FIXED.
- Certigna updated the S/MIME CP/CPS with new certificate profiles.
- An ETSI auditor identified that some information in the French CP/CPS was not translated into French.
- Certigna updated the French CP/CPS to translate previously untranslated descriptions.
- Auditor validation completed for the deviation resolution.
- Dhimyotis representative — Opened the incident report describing the ETSI audit finding that some S/MIME CP-CPS descriptions were not translated into French, with no certificate impact identified, and listed action items and timeline.
- Dhimyotis representative — Provided a report closure summary stating the root cause and remediation, noting the French CP/CPS was revised and requesting closure after completion of action items.
- Certigna — Requested closure and stated they would continue to monitor the bug in the meantime.
- CCADB representative — Issued a final call for comments and stated the incident report would be closed on approximately 2025-07-02.