IdenTrust: TLS self audit testing below 3%

IdenTrust reported a compliance failure where it did not meet the required 3% threshold for certificate selection in its quarterly self-assessments for Q4 2024 and Q1 2025, achieving approximately 2.99%. This issue was identified during a WebTrust audit and was disclosed in a preliminary incident report. IdenTrust has since updated its sampling script to ensure compliance and reassessed safety margins across its operations. The incident was resolved with all action items completed, including increasing the sampling threshold to 3.5%. A final closure report was requested following the completion of all remediation actions.

1. 2024-10-01 IdenTrust failed to meet the 3% threshold for certificate selection in self-assessments.
2. 2025-09-09 Non-compliance identified during WebTrust audit.
3. 2025-12-31 Safety margin reassessment completed, confirming compliance.

1. 2025-09-29 IdenTrust Services, LLC — IdenTrust disclosed a preliminary incident report regarding the self-audit threshold failure.
2. 2025-10-09 IdenTrust Services, LLC — IdenTrust provided a full incident report detailing the compliance failure and corrective actions.
3. 2026-01-07 IdenTrust Services, LLC — IdenTrust requested closure of the incident report after completing all action items.