Byte Computer S.A.: Missing CCADB contact information (CA Email Alias 1/2)
This case concerns Byte Computer S.A.’s CCADB entry missing required contact information. The reporter stated that Byte Computer had not updated required CCADB contact fields after being notified on 2026-01-23, and that “CA Email Alias 1” and “CA Email Alias 2” were empty. The reporter cited CCADB Policy Section 2 – Contact Information Disclosures, which requires CA Owners to supply at least one non-personal contact email alias. Mozilla stated that Byte Computer was required to complete the incident reporting process described in the CCADB Incident Reporting Guidelines. The bug was later proposed for closure as WON’T FIX due to lack of response from the CA Owner since the bug was filed. The current resolution is WONTFIX.
- Byte Computer S.A. was notified that required CCADB contact information needed updating.
- A Mozilla CA Program bug was filed for Byte Computer S.A.’s missing CCADB contact information.
- Mozilla directed the CA to complete the CCADB incident reporting process.
- The reporter proposed closing the bug as WON’T FIX due to no CA response.
- Community commenter — Reported that Byte Computer S.A. had not updated required CCADB contact information after notification and that both “CA Email Alias 1” and “CA Email Alias 2” were empty, citing CCADB Policy Section 2.
- Mozilla representative — Stated that Byte Computer was required to complete the incident reporting process in the CCADB Incident Reporting Guidelines.
- Community commenter — Recommended closing as WON’T FIX due to no response from the CA Owner since the bug was filed.