← China Financial Certification Authority (CFCA) cases
Bugzilla #1888881
Certificate Problem Report
CFCA: Failure to respond to a CPR in a complete and/or timely manner
RESOLVED
FIXED
China Financial Certification Authority (CFCA)
AI Summary
The China Financial Certification Authority (CFCA) failed to respond to a Certificate Problem Report (CPR) in a timely manner, which was initially sent by a third party on March 4, 2024. CFCA did not check the email promptly, leading to a delay in addressing the issue. After subsequent communication, CFCA has implemented measures to ensure timely responses to CPRs, including updating their contact email and assigning dedicated personnel for monitoring. The incident has been resolved with all action items completed.
Chronology
- First email sent by Ryan to CFCA regarding a CPR.
- Ryan sent a follow-up email to CFCA.
- CFCA communicated with the email administrator to ensure timely responses.
- Closure summary provided and incident reported as resolved.
Participants
Gao Fei
Ryan
Michael
External References
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